Terms &
Conditions

Crew Rowhouse Ltd.

RESERVATIONS

In order to reserve a class, you must purchase a class or pack of classes. Classes can be purchased on our website or our Crew Rowhouse app, www.mindbody.com or the Mindbody app.
Classes can be reserved up to two weeks in advance. Special events/workshops and classes may be posted with more reservation lead time.
Crew Rowhouse reserves the right to make changes to instructors without notice.
Minimum age required to participate in Crew Rowhouse classes is 16 years unless otherwise stated. Minors under the age of 18 must register for classes in studio with their parent/guardian or written consent.
Minimum age to participate in the CREW + BREW class is 19 years.
Crew Rowhouse is not responsible for the damage or loss of personal belongings while in use or attending class

CANCELLATION POLICY

Reserved classes prior to 11:59am must be cancelled with 12 hours notice.
Reserved classes after 12:00pm must be cancelled with 6 hours notice.

Credit for reserved classes that are cancelled prior to these deadlines will be returned to your account to be used at a future date. If you do not cancel before the stated deadlines, your scheduled class will be debited from your account or a $10 fee will apply for those with limited or unlimited memberships.
Class cancellations must be managed through the Crew Rowhouse website or app.

CHECK IN POLICY

Please check in at least 10 min prior to your scheduled class starting or your spot may be given away. You will not be permitted to enter the class once it has begun.

CLASSES/PAYMENT

All classes and packages are final sale and non-transferrable.
Classes do expire. Please reference the expiration date posted in the description of the class. If, however something comes up and you cannot book a class(s) in time, just call, email us, or drop by the studio and we can help.
Class prices are subject to change, but existing booked classes will be honoured until their expiration date.
Monthly Limited and Unlimited memberships require a 3-month minimum auto renew registration. Auto renewed memberships can be cancelled with 1-month notice from the date of your regular occurring payment.
We accept Visa, Mastercard, Visa Debit online and cash and debit in studio. Your credit/debit card will be charged at the time of purchase (not when classes are used).
15% discounts available to Students and Emergency services are not available online and must be redeemed in studio only. Valid ID is required to be presented at time of purchase.

GIFT CARDS

Gift cards are available for purchase in denominations of $25.00, $50.00, $75.00 and $100.00 and there is an option to select a different amount if desired. Gift cards can be used towards purchasing classes and merchandise (clothing & accessories). Once a gift card has been redeemed, it cannot be transferred to another individual.

3RD PARTIES/LINKS

Crew Rowhouse website may contains links to 3rd party websites. Going to a 3rd party website or link from the Crew Rowhouse site is at your own risk. Crew Rowhouse does not accept any responsibility for content, promotions or practices on any linked pages.  

PRIVACY POLICY

Crew Rowhouse website may contain links to 3rd party websites. Going to a 3rd party website or link from the Crew Rowhouse site is at your own risk. Crew Rowhouse does not accept any responsibility for content, promotions or practices on any linked pages.
PRIVACY POLICY
We value your privacy. Your personal information will be kept confidential and will never be shared or sold to third parties. It will only be used for communications you requested to the services provided by Crew Rowhouse. If you have any questions regarding our privacy policy please contact us at info@crewrowhouse.com.

ACCEPTANCE OF TERMS & CONDITIONS

By using the Crew Rowhouse website, app, booking and attending classes, you agree to and accept Crew Rowhouse Ltd. Terms & Conditions.

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